Inaya | Luxury'25 | MTO

Payments Customers can select either COD (Cash on delivery), payment through Debit or Credit Card as payment methods during checkout. When Credit or Debit Card payment method is selected, our website will redirect you to processing bank’s secure website and return to your order page when completed. Credit and Debit Card payments are processed via secure channel on beneficiary bank’s own website to ensure fast secure and transparent method. Incase of order cancellation where payment was made through Credit/Debit Card customer will be refunded their actual amount after due diligence which may take few working days.

Returns and Exchange Tasneem Shamim has hassle free exchange and return policy, which can be carried forward via multiple communication channels for customer's ease and convience. Incase customer receives incorrect or defective item, he/she should contact via message or call on our Whatsapp number during working hours. Customer will be furnished with correct order in 4-6 days subject to availability, and after receiving the defecitve/incorrect back at our premisses. Tasneem Shamim is offering a 7 day money back gaurantee provided the article is returned unused and undamaged, in original packaging and with tags (if any). If customer wishes to exchange an item, they can also contact on our Whatsapp number via message or call, or email on cs@tasneemshamim.com. Subject to availability and after receiving prior shipped item customer will be dispatched replacement, and shipping charges shall be borne by the customer. Special promotional item or Sale items are not refundable nor exchangeable.

Unstitched:

Unstitched articles is 04-08 days

Stitched:

Stitched articles is 06-10 days

Wash with cold water

Do not use bleach

Dry inside out

Do not dry in direct sunlight

Iron the garment at Low/Medium temperature

Wash dark color separately

We make every effort to display the products images on our website as accurately as possible. However color may vary due to user's device brightness, contrast, and other color settings.