Terms & Conditions

Terms and Conditions

  • In case of any manufacturing defect claim(s), email us at cs@tasneemshamim.com or call / WhatsApp us within 7 days of purchase with original receipt. 
  • Sale items are non-refundable, non-exchangeable, except for defected item(s) or wrongly shipped item(s).
  • Orders placed on this website will be deemed confirmed only after verification process by phone or SMS is completed.

Payments

  • Customers can select either COD (Cash on delivery) or payment through Debit or Credit Card as payment methods during checkout. 
  • When Credit or Debit Card payment method is selected, our website will redirect you to processing bank’s secure website and return to your order page when completed. 
  • Credit and Debit Card payments are processed via secure channel on beneficiary bank’s own website to ensure fast secure and transparent method.
  • Incase of order cancellation where payment was made through Credit/Debit Card, customers will be refunded their actual amount after due diligence which may take few working days.